Reveal Hardware Installer Quick Start Guide

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The Reveal Hardware Installer app guides you through the installation process and helps you run QA tests for each device you install.

  • For Support Call: 866 - 908 - 1165
  • Monday - Saturday 8:00 am - 6:00 pm

Benefits of Using the Reveal Hardware Installer App

  • Provides installers with the right information to complete a successful install, service call or box-swap
  • Quick and easy download directly from Google Play store and iOS App store - full installation job schedule available in your pocket
  • Robust QA system tools that prevents installers from ‘completing’ failed/faulty installs
  • Provides installers with contextual help at each step during the installation process

Downloading the Reveal Hardware Installer App

Download the app from:

  • Apple Store
    • Minimum Device Requirements:  Android - Nougat 7.0 and up
  • Google Play
    • Minimum Device Requirements: iOS 11 and up

Logging into to the Reveal Hardware Installer App

  • If you have VZ Check login credentials, please continue to use these for the Reveal Hardware Installer App
  • If you don't have login credentials, contact your local scheduling department. 

Locating Work Tickets

  • Once logged in, a list of open Work Tickets will display
  • Locate the Work Ticket for the job you would like to Check In
    • To search for a Work Ticket, swipe down on the screen to reveal the Search bar
    • You can search by Work Ticket Number, Customer Name, or Address
  • Review Work Ticket details
  • Click the information icon on the top right to review additional information regarding the Work Ticket

Supported Installations

  • VTU
  • Asset
  • Buzzer
  • Driver ID
  • Forward Facing Camera
  • Panic
  • Privacy
  • PTO
  • Driver Facing Camera
  • Equipment Asset Tracker
  • Equipment Asset Tracker - Battery 

VTU Installation Process

  • Navigate to the Work Ticket for the Install
  • Enter or scan the device ESN and tap Search
  • Select the type of Installation line item
    Add vehicle information to the Details tab
  • Select the QA Test tab
  • Select the peripherals that were installed on the Select Installed Peripherals menu and tap Save
  • Tap on an item in the Peripherals Installed list to begin testing

Follow the on screen instructions to complete the test.

QA Test | GPS

To run the test

  • Ensure the device is ready for GPS Test
  • Tap Start
  • Wait for test to complete

QA | Color Key

  • Test hasn't been run
  • Test in progress
  • Test is complete and successful
  • Test is completed and failed

QA Test | Ignition

  • On test: Please turn on ignition and tap the test button
  • Off test: Please turn off ignition and tap the off test button

Forward Facing Camera Installation Process

  • Navigate to the Work Ticket 
  • Enter or scan the device ESN and tap Search
  • Select the type of Installation line item
  • Enter or scan the VTU ESN and tap Search
  • Tap Assign and then, Alignment

Dashcam Installation Process

  • Check that the retrieved image is framed correctly
  • If necessary, reposition the camera and tap the spinning icon to retake a snapshot

Once satisfied, hit Complete Alignment, select Alignment Passed and OK.


If you were unable to get a satisfactory snapshot (no image, can’t frame correctly, etc), select Alignment Failed.

  • Type in the reason for failure and tap OK
  • Enter or scan the VTU ESN and tap Search
  • Tap Assign and then, Alignment
  • Add vehicle information to the Details tab
  • Select the QA Test tab
  • Select the peripherals that were installed on the Select Installed Peripherals menu and tap Save
  • Tap on an item in the Peripherals Installed list to begin testing
  • Follow the on-screen instructions to complete the test

 


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