Connect the Vehicle Data Device to the OBD-II port with an extension cable
Read and follow the instructions in this guide to properly connect the Vehicle Data Device to the OBD-II port.
To read the full installation guide, read Vehicle Data Device Installation Guide.
This article contains the following sections:
Verizon Connect shall have no liability whatsoever for any damages that arise from, or are connected with, your use of our services, including the Vehicle Data Device (VDD), in a manner contrary to the(se) instructions or in violation of law and/or our agreement. Installed devices may only be removed and transferred to another vehicle if the second has been tested for compatibility, as per the(se) instructions. Transfers between vehicles which do not follow the(se) instructions will void any and all warranties from Verizon Connect, and relieve Verizon Connect of all liability for damages that arise from or are connected with your use of the devices.
What you should receive
- Vehicle Data Device (VDD)
- 31” OBD-II extension cable
- 8” zip ties (x2)
- 14” zip ties (x2)
Depending on your vehicle type, you might need some of the following tools:
- Cutting tool to trim the zip ties
- Dash panel removal tool
- Additional zip ties
About the extension cable
The cable consists of the following parts:
- (A) Connector that plugs into the vehicle’s OBD-II port
- (B) Fuse holder with replaceable fuse
- (C) Device connector for the VDD
1. Locate OBD-II port
- Move the vehicle to an area with good network coverage.
- Make sure your vehicle is turned off.
- Locate your vehicle’s OBD-II port.
The port is usually located under the dashboard or beneath the steering wheel column. If not located beneath the steering column, look for the port in the areas indicated in the image.
For help finding the OBD-II port, read Find the OBD-II port.
2. Plug extension cable into OBD-II port
- Plug the end of the cable that has pins into the vehicle’s OBD-II port.
Take care if you are removing the dash panel. Improper removal can cause damage. If you are not familiar with removing these panels, consult someone who has such experience.
- Route the cable under the dash to where you intend to secure the device.
3. Plug the Vehicle Data Device into the extension cable
Plug the device into the other end of the cable.
Listen for a beep sound. A single beep indicates your device is plugged in correctly and receiving power.
Didn’t hear the beep?
4. Mount the Vehicle Data Device
Look for a stable mounting location under the dashboard, such as a wire bundle or bracket.
Avoid mounting the device directly under metal surfaces as this can block the network signal.
Secure the device to the vehicle with zip ties.
Ensure that the device does not dangle or move around. This will cause inaccurate reporting of harsh driving or crash events.
Coil up the cable and secure it safely underneath the dash using zip ties.
Ensure that the placement of the cable does not interfere with the driver's operation of the vehicle or with any vehicle controls (such as brakes and pedals).
Check everything is fastened tightly and cut off excess length if needed.
Use extreme caution when trimming the zip ties. Accidentally cutting or nicking nearby vehicle wires will cause performance issues with the vehicle.
Return to the Install the VDD with the extension cable screen and tap SKIP TO CONNECT VEHICLE.
FCC compliance statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
- receiver is connected.
Consult the dealer or install technician for help.