Install the Vehicle Data Device using an extension cable

This is a printed page that might be out of date. To read the most up-to-date help content, visit https://device-help.verizonconnect.com.


Time required: 10 to 20 mins
Difficulty: Moderate

This guide explains how to install a Vehicle Data Device using an extension cable.

The engine must be OFF when installing the Vehicle Data Device.
Once the device is installed, wait 10 mins before starting the vehicle.

An extension cable allows you to install the device away from the OBD-II port.

 

Step 1. Check the box contents

What_you_should_receive.png

  • Vehicle Data Device (VDD)
  • 31” OBD-II extension cable
  • 8” zip ties (x2)
  • 14” zip ties (x2)
  •  

Step 2: Identify the parts of the extension cable

Parts_of_the_extension_cable.pngThe cable consists of the following parts:

    • (A) Connector that plugs into the vehicle’s OBD-II port
    • (B) Fuse holder with replaceable fuse
    • (C) Device connector for the VDD

Step 3. Record device and vehicle information

Record the device IMEI and the vehicle it’s being installed into before continuing. You need this later to verify the installation.
Help-VDD.png

The IMEI can be found on the back of the device or on the box.

Step 4. Locate OBD-II port

2-LocateOBD.png

  1. Move the vehicle to an area with good network coverage.
  2. Make sure your vehicle is turned off.
  3. Locate your vehicle’s OBD-II port.
    The port is usually located under the dashboard or beneath the steering wheel column. If not located beneath the steering column, look for the port in the areas indicated in the image.
    For help finding the OBD-II port, read Find the OBD-II port.

Step 5. Plug cable into the vehicle’s OBD-II portPlug_cable_into_OBD_port.png

  1. Plug connector A into the vehicle’s OBD-II port.
    Take care if you are removing the dash panel. Improper removal can cause damage. If you are not familiar with removing these panels, consult someone who has such experience.
  2. Route the cable under the dash to where you intend to secure the device.

Step 6. Plug the Vehicle Data Device into the cablePlug_device_into_cable.png

  1. With the engine off, plug the Vehicle Data Device into the cable’s device connector (B).
  2. Listen for a beep sound. A single beep indicates your device is plugged in correctly and receiving power.
    Didn’t hear the beep?

Step 7. Mount and secure the Vehicle Data Device

Before you mount and secure the device:

  • Do not mount the device directly under metal surfaces as this can block the network and GPS signal.
  • Do not mount the device near a source of heat such as a heating vent or duct. This can damage the device and melt the cable.
  • You must secure the device firmly so it cannot move around. If the device is not secure, it will impact the accuracy of harsh driving events.
  • You must coil up and secure the cable so that it does not get in the driver's way.

To mount and secure the device:

  1. Look for a stable mounting location under the dashboard, such as a wire bundle or bracket.
    Mount_the_device.png

  2. Secure the device to the vehicle with zip ties.

  3. Tidy up the cable and secure it with zip ties.
  4. Check everything is fastened tightly and cut off excess length of zip ties if needed.
    WAIT 10 MINUTES BEFORE SWITCHING THE ENGINE ON. This gives the Vehicle Data Device time to download the latest updates.

Next steps

Disclaimer

Verizon Connect shall have no liability whatsoever for any damages that arise from, or are connected with, your use of our services, including the Vehicle Data Device (VDD), in a manner contrary to the(se) instructions or in violation of law and/or our agreement. Installed devices may only be removed and transferred to another vehicle if the second has been tested for compatibility, as per the(se) instructions. Transfers between vehicles which do not follow the(se) instructions will void any and all warranties from Verizon Connect, and relieve Verizon Connect of all liability for damages that arise from or are connected with your use of the devices.

FCC compliance statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the
  • receiver is connected.

Consult the dealer or install technician for help.


Was this article helpful?


0 out of 0 found this helpful