Install the Equipment Asset Tracker - Battery (EAT-B) using the Spotlight app (Self-install)

This is a printed page that might be out of date. To read the most up-to-date help content, visit https://device-help.verizonconnect.com.


 

This installation guide is for Verizon Connect customers. If you are a Verizon Connect installation partner, not a customer, refer instead to Install the Equipment Asset Tracker - Battery (EAT-B Device) using the Reveal Hardware installer app.

This article includes:

Device Information

The Equipment Asset Tracker - Battery (EAT-B) device is designed by Verizon Connect for tracking non-powered assets, such as generators, containers, pumps, and so on.

  • Compact and discreet
  • Easy to conceal
  • Long battery life
  • Replaceable battery
  • Optimized internal antenna design for a strong signal
  • IP67 rated protection against water and dust ingress

EAT-B with numbered features.png

  • Mounting holes (one on each corner) (1)
  • Status LEDs for battery, network, and GPS (2)
  • Status button that wakes the device, runs a status test and sends a report. (3)
  • Device label with its serial number (SN) and International Mobile Equipment Identity (IMEI) number (4)

Preparing for Installation

What’s in the box

Group 2.jpg

  1. EAT-B Device
  2. 4 x self-drilling screws for metal: standard 5/16” hex head, number 12 size, 1 inch long
  3. 4 x bolts: Serrated-flange 5/16” hex head, 10-32 thread, 1 ¼ inch long, .19 inch screw width
  4. 4 x locknuts 3/8” head
  5. 4 x washers, flat type

What You'll Need

  • The Reveal Spotlight app to confirm your device can be located on your Reveal Live Map. 

    You can download Spotlight from the App Store (for iOS devices) or Google Play (for Android devices).

    btn-app-store (1).svg btn-google-play.svg

  • Use your Verizon Connect credentials to log in to the app. If you do not have a login, contact your administrator.

  • Cordless drill with metric and standard bits and sockets (for lock nut operation). 
  • Safety glasses or other eye protection
  • Marker for marking where the holes will be drilled.

Installing the EAT-B Device

Step 1: Make note of the serial number (SN) located on the device.

You need this number later when confirming that the device has connected to Reveal. You can find the serial number on the label on the side of the device.

Step 2: Find a good location to mount the device.

The device should be mounted in a location with a clear view of the sky and where it does not interfere with the safe operation of the asset, or where it is exposed to road debris or high-pressure water spray that can damage the device.

Do not mount the device under the floor in an enclosed metal trailer or container as this can limit connectivity and data.

Do not mount the device facing down, underneath the asset, because ground reflections can impair the signal reception and reporting accuracy.

Possible locations include:

  • Top of the trailer’s tongue 
  • Hitch rail
  • Side rails
  • Front bulkhead

Do not mount the device until you have activated and tested the device.

Step 3: Activate and test the device.

  1. Hold the device in the mounting location.
  2. Press the status button firmly for 1-3 seconds to wake the device.*
    • Avoid pressing the status button for too long because this can put the device in Bluetooth pairing mode. Bluetooth features are not currently supported in the device. If you put the device in Bluetooth pairing mode, wait about 30 seconds until the Bluetooth LED stops flashing and then press the status button for 1-3 seconds to restart the network check.
  3. Press the status button again to start the status check.
  4. Check the status LEDs. (See table below.)

* Note for earlier models

If your tracker's HW Rev is "A.11" or lower on the device label, you need to apply additional force to press the status button. 

EAT_HW_Rev.png

Instead of using only your finger, use a capped pen at an angle to press the bottom edge of the button for 1-3 seconds to wake the device. 

EAT_with_capped_pen.png

 

Status LEDs

Icon Name Status
Battery EAT.png Battery
  • 1 flash = 10-25% full
  • 2 flashes = 25 - 50% full
  • 3 flashes  =  50 - 75% full
  • 4 flashes = 75 - 100% full
Network EAT.png Network
  • Slow flash: device is seeking network.
  • Solid: network connection acquired.
GPS  EAT.png GPS
  • Slow flash: device is seeking GPS. It does not indicate fail/success status. Check Live Map in Spotlight app or Reveal to confirm location reporting.
BlueTooth  EAT.png Bluetooth At this time, the device does not support customer accessible Bluetooth features. If the status button is pressed longer than 3 seconds, the device will bypass the network test and go into Bluetooth pairing mode. If Bluetooth pairing mode is turned on: 1. wait for the Bluetooth LED to go out and 2. Press the status button for a shorter duration (1-3 seconds) to restart the network check.

The device runs a status test for battery and network.
After releasing the status button, it can take up to 30 seconds for the LEDs to light up, and they stay on for about 5 seconds. To recheck status, press the status button again. Pressing the status button does not power off the device.

Step 4: Check that the device is reporting to Verizon Connect.

The asset should be listed in Reveal and Spotlight with the serial number as the asset name. You can search for the asset to confirm that it is successfully connected to Verizon Connect.

To check for the device in Spotlight:

  1. In Spotlight, go to the Map screen.
  2. In the Search field, enter the device serial number and tap Search.


Asset in Spotlight.png

  1. If the asset is connected, the asset shows on the Map.
    Assets are represented by square icons.

You can also search for the asset in Reveal.

  • In Reveal, go to Admin > Asset List.
  • In the Search field, type the device serial number and press Enter.
    If the asset is connected, it shows in the list.


Asset List.png

 

Step 5: Mount the device

Once you have activated and tested the device, you can mount it to the asset.

Mounting Tips

  • The less metal between the device and the sky, the the stronger the signals for network and GPS. You don't want the device to be surrounded by metal. And by all means, never install the device inside a metal box.
  • keep the device clear of moving parts or areas that will expose the device to road debris or high-pressure water spray.
  • How you orient the device can affect how well it performs. Here are some preferred mounting options:

Mounting the device vertically on a vertical surface

vertical_vertical_preferred.png

When mounting the device vertically on a vertical surface, the preferred orientation is with the Verizon check mark right side up. This puts the status button at the bottom where it is less exposed to the elements.

Mounting the device horizontally on a vertical surface

vertical_horizontal_preferred.png

When mounting the device horizontally on a vertical surface, the preferred orientation is with the device label (label not shown in the picture) facing down. This will help keep the label from getting worn by the elements.

Mounting the device on a horizontal surface

horizontal_horizontal_preferred.png

When mounting the device on a horizontal surface, have the Verizon check mark, that is, the front of the device, facing up.  Mounting the device facing down is not preferred, as doing so can impact reporting accuracy.

 

To mount the device:

  1. Hold the device in the mounting position.
  2. Mark the positions of the four mounting holes.
  3. Drill holes in the positions you’ve just marked. (If using screws. pre-drilling holes is recommended).
  4. Secure the device to the asset using the included screws or bolts. 
    Do not use rivets or countersink screws. Do not over-torque. Doing so can cause the plastic surrounding the mounting hole to crack.

Step 6: Rename the asset in Reveal

The asset is listed in Reveal with the serial number as the asset name. We recommend that you rename the asset so that it’s easier to identify on Live Map and in your reports.

To rename the asset:

  1. In Reveal, go to Admin > Asset List.
  2. In the Search field, type the device serial number and press Enter.
  3. Choose the Edit icon next to the asset.
  4. Enter a unique asset name and asset number.


Edit the asset name.png

  1. Choose SAVE CHANGES.

Device support

FCC compliance statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the
  • receiver is connected. 

Consult the dealer or install technician for help.


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